Learned today that a "Client-centred program" is one that considers the needs of a client and then puts these secondary to funding needs. Managers aptly couch decisions that benefit the program in clever justifications. This is achieved by strategically presenting selected information. The result is a service that remains financially sustainable in order to continue to provide less than optimal services.
In other words, squeeze 'em for every penny and throw 'em out the door once they're dry.
In other words, squeeze 'em for every penny and throw 'em out the door once they're dry.
